Sidetracked by Disney.

No animals here again….sorry.

Disney is very good at duplication…or at least attempting to replicate a feeling. Say you are in Florida and are really wanting to make it out to Yellowstone. But you find your funds aren’t going to make it past Branson, MO let alone allow you to stay in the famed Old Faithful Inn. So, what is your next best option????


Of course! Where else can you ride coasters, take safaries, and ‘experience’ other cultures [translated through Disney’s eyes, of course]? You will find THE one and ONLY Wilderness Lodge at Disney World, whose interior is modeled quite closely after the Inn at Yellowstone. But not only do you get the feeling that you are in Yellowstone [well, the Inn, at least], but you also get a ranger! That’s right, a ranger! Not a United States National Park Service Ranger, but the next best thing–a Disney World ranger!

To me, this seems a little odd.  But that is Disney for you….or at least, for me.  But if there is one thing Disney is good at, aside from duplication, marketing, and the like, it is customer service.  I find it frustrating sometimes that such good people are missed or can’t get into the Park Service.  Even if they aren’t working for the ‘best part of the government’ at least they serve as wonderful examples. 

Take Disney World Ranger Stan.  You can read all about him here.  He displays all of the qualities that a ranger in the Park Service should, even though his Lodge isn’t in the middle of the grand wilderness.  For one, he knows his resource–something very important for park rangers, considering the fact that they talk A LOT and if they are talking that much, but don’t know what they are talking about, then why would they be talking [It happens, believe me…]??  Stan, by the sounds of it, knows his resource AND the one off which it is based!  That’s pretty good.

Another good quality that Stan possesses is he “loves people, and it shows.”  There is an odd phenomenon in the Park Service, and it’s usually covered up pretty well, but sometimes…well, it rears it’s ugly head.  If you’ve ever had to work with people day in and out, you sometimes get fatigued, and sometimes….that fatigue never goes away.  Stan is a wonderful refresher on the way it should be!  For 20 years he has been at it!  That makes the end-of-season burn-out seem like a hiccup!

Another positive that Ranger Stan manages is his ability to ‘make you feel like you are part of his family.’  How often do you go to a National Park and get that feeling??  Often, rangers are pitted between the resource and the visitor.  It makes for some uncomfortable situations sometimes.  For instance, when you find a child crawling through a prairie dog town that might have the plague and the parents have obviously ignored the warning posted at the roadside, but they are finding such enjoyment from watching their child, how do you tactifully disrupt that potential vacation-making memory?  Ranger Stan probably has the answer!

It appears that Ranger Stan is very willing to do his job, roaming around the lobby and grounds of the Lodge.  Would you believe that it can sometimes be difficult to get Park Rangers out on trails????  Roving, or walking around looking for visitors to talk to, is one of the best ways to spread resource information, but is often negelected for the air conditioned comfort of the ’employees only’ area or government vehicle. 

Even though it could be argued that Ranger Stan isn’t really a true ranger, just a duplicate, he definately has the heart of one!  So if nothing else, I can racket Disney up for showing me how to do my job better.  Thanks Disney, and thanks Ranger Stan!


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s